Fields marked with * must be completed. Santander for intermediaries. If you want to apply online please change your browser settings to accept cookies. 80.00% or below. . Access MATs via Introducer Internet by clicking on the Log on button on our homepage. Why Choose Us. Broker Login and Registration. If you need to request an offer extension on behalf of your client, our handy checklist outlines the information we may ask you to provide. 478284). We are members of UK Finance, the Finance & Leasing Association and the Association of Short Term Lenders, Patrons of the NACFB and Associates of the Financial Intermediary & Broker Association (FIBA). Typically, it is the solicitor who will request an offer extension but if you are planning on submitting an offer extension request on behalf of your client, please remember to check the anticipated completion date with their solicitor before submitting your request. Fixed rates from 2 to 10 years Free valuation on every product Loans up to 1.5m to 85% LTV Cashback on every remortgage Product transfers, further advances and porting Head over to our YouTube channel to watch the sessions. Youll then need to select a new product from the range available on Monday 3 October. Chat to a member of our team through webchat on our Lending Criteria Digital Assistant. Choose a category Mobile & Online Banking Cards & PINs Payment enquiries Manage your Account Fraud & scams Current accounts Credit cards Loans The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. The previous P60 may also be requested. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Before you can submit your clients' mortgage applications, you'll need to register. Welcome to Santander for Intermediaries Introducer Internet, where you can submit new mortgage applications to us, track your applications, create a mortgage illustration and access our mortgage transfer service. For cases with free standard legal fees, conveyancing will be completed within 21 working days from offer and receipt of welcome pack, where no elevated services apply. Weve reintroduced our Right to Buy range with up to 100% LTV of the discounted purchase price. Products | Documents | Calculators | Contact Us. This website is for use by Virgin Money Intermediaries ONLY. THIS WEBSITE IS FOR USE BY AUTHORISED INTERMEDIARIES ONLY. In fact, well issue an Offer to your customer within 10 working days of receiving a fully-packaged application, or well give them 100. Then when youre in Introducer Internet Case tracking click on the button. Now your clients have more ways to achieve the eKo cashback. Please don't call us for an update if your case is within the service levels detailed below. As an example, if a client is a higher rate taxpayer the rent needs to cover the monthly payment 145% (i.e the rental income needs to be 45% more than the monthly mortgage payment). In certain cases, depending on the strength of the application, were able to consider 100% of variable income as long as this can be verified to establish sustainability. In Santander, this means creating a workplace that respects your individuality and supports you to enjoy life outside work, from volunteering in the community to more family time. Plus, for every client you transfer, youll still get your 0.30% procurement fee. To find out more about how we look after your data view ourPrivacy Notice. *Like Mortgage Advice Limited is an appointed representative of Hawke Financial Services LLP, who are authorised and regulated by the Financial Conduct Authority (FCA Register No. Login - Introducer Internet This website is for use by FCA authorised Intermediaries only. Register, If youre not currently on our intermediary panel you can find out more information on our website. No session. You can watch all our previous webinars over on our YouTube channel. We've pulled together some FAQs to explain to existing customers how we'll be transitioning away from LIBOR. Our call waiting times are displayed in seconds and reflect the average time that intermediaries waited for us to answer their calls. 0. to start talking to your Sales Support team, Average broker experience as of 27/02/2023. If you already have a mortgage with us, login to your mortgage account to manage payments and more: Barclays Bank UK PLC and Kensington Mortgages, Hero Mortgage range: no longer max. No applications are excluded and we measure the time from when we receive the application to when it's offered. We use cookies to improve your experience of our site and the way we communicate with you. Service Standards Call wait time 0 minutes 35 seconds* Web chat response time 5 minutes 38 seconds* *Based on previous working day Turnaround Times - Monday 27 February 2023 Processing Documents 24 hours We aim to process documents which have been submitted post underwriting within 24 hours of receipt of the case. Use your Revolution gateway login. Our website uses cookies. You will also have the opportunity to understand if we are the right fit for you. This lets you submit new cases and access current ones. Calls may be recorded or monitored. You can change your preference settings by selecting 'Manage my settings' at any time. You can check this on the Financial Services Register by visiting the FCAs website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. We aim to process documents which have been submitted post underwriting within 24 hours of receipt of the case. Log on Log on Registration About this site Introducer log on Please enter your details below to access the introducer website Company - Introducer ID * Password * Passcode * Log on 85-90% Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Need criteria support? Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. This would only be determined at DIP stage, so I would suggest completing a DIP in this instance. Santander for Intermediaries will become Santanders core intermediary brand, offering Abbey mortgages, Cater Allen Private Bank banking and cash management products and Santander General Insurance as well as the recently launched intermediary referral platform for Santander Current Accounts. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No. You can use Chat to get answers to the most frequently asked questions about HSBC UK policy and criteria. Service Levels Our service levels Offer turnaround The offers issued in the last five working days took an average of: 13 days No applications are excluded and we measure the time from when we receive the application to when it's offered. We won't use these without your consent. You don't put an age limit on being a Hero, neither do we! These cookies help us to understand how people use our websites so that we can make them easier for everyone to use. Glasgow, United Kingdom. We now offer up to 80% LTV for both residential and BTL (some products may vary). It is also important that you provide a reason for the extension request as well as details on how long the extension will be required for. In addition, there's the option to use our Product Transfer service. Weve temporarily withdrawn the majority of our new business rates that come with a product fee. To check which products are available please visit our latest mortgage rates page. Santander for Intermediaries is a brand of Santander UK plc and is not a regulated company. Our new mortgage lets your clients fix their mortgage term from 11 to 40 years, and pay a single fixed monthly payment that will never change. *These are measured in working days from the day after you submit your case or document. Declan Walsh, Head of BDU, answers the 5 most commonly asked complex criteria questions. Santander said the move reflects its commitment to broadening and deepening its relationships with intermediaries, as it looks to work even more closely with this key distribution channel to meet the needs of intermediaries and their clients. If we need anything further from you we'll be in touch by email. Always make sure that your email address and/or any copy email addresses are included in the application. A range of competitive Intermediary mortgage products to meet the needs of a wide range of clients . We care about you and enhancing society and protecting the environment through products and services that enable people and communities to prosper. Saturday & Sunday, closed. Cantabria s/n 28660 Boadilla del Monte, Madrid (Spain). If your query is about any of these, please call us on 0345 600 5847 and choose the relevant option. Choose from monthly or annual interest payments and start savings from 1,000-500,000. Thursday, 10am to 5.30pm. We can now accept digital signatures on the Customer Declarations and Consents form for all applications. For enquiries on new and existing applications or to request a meeting with your local Business Development Manager, please call us on 0203 427 1019 and we will be happy to help you. Log in to or register for our MSO platform to apply and track your client's case. Use our supporting documentation guide to make sure youre sending everything we need. This is based on all applications received over the last 6 weeks. Available for residential and buy to let, our Green Home Mortgages reward customers who are buying an energy-efficient new-build home directly from the builder or developer, Well offer them a lower rate on certain fixed-rate mortgages compared with the equivalent option from our standard range, as well as some exclusive Green products (subject to lending criteria). You can track the progress of an individual case on Virgin Money Online and we also provide you with individual email updates as your client's case progresses. As a standard we instruct a valuation immediately (on receipt of an application fee, if applicable). Buy to let mortgages Our top highlights: Up to 80% LTV No maximum loan amount View products Buy to let product transfer Our top highlights: New mortgage products for existing customers Online submission available for some accounts No underwriting assessment required View products Buy to let further advances Additional borrowing Calls to 0800 numbers are free of charge from a landline or mobile. If you're logged into Introducer Internet we'll log you out. They are all designed for you to achieve your best and demonstrate your skills and knowledge. As per the santander intermediary service level status, the current average resi offer time is 12 days, so it's only slightly over that now. Copyright Santander UK plc. You can contact broker support on 01509 631953. All rights reserved. 91-95% Items C, last 50-60% products, classified as "trivial many": lower service level, e.g. Contact your regional team: Central and South: 0330 123 3292. The lower of the average of the last three payslips annualised or the year to date on latest payslip. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. Providing this means we can apply for references as soon as possible. Calls to 0800 numbers are free when made from the UK. We won't use these without your consent. If you select one of these rates and submit an FMA it wont be honoured and the application will be rejected. We are currently in the process of recruiting for a new BDM to cover the South West region. Our daily newsletter is FREE and keeps you up to date with the world of mortgage. Advance. 16 February 2023 | Cladding changes. For more information on our Buy to Let Mortgage products. Kensington Mortgage Company Limited is authorised and regulated by the Financial Conduct Authority (Firm Reference No. Telephone 0800 389 7000. This website is for use by FCA authorised intermediaries only. To clarify, we can lend on a HMO where the property can be readily sold on as a family home. Keep up to date with our national service levels and also check out how your regional team is doing. Our pricing is more than a match against the top six, so you know your customers getting a good deal. To help you explain to your client the stages their mortgage application goes through once you have submitted their case. You may be charged for calls to all other numbers, please contact your service provider for further details. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Helpdesk opening hours: Monday to Wednesday & Friday, 9am to 5.30pm. We may monitor, record, store and use telephone calls to help improve our service and as a record of our conversation. London and South East: 0330 123 3289. Welcome. - Offer Turnaround Residential: 8.2 working days Affordable Housing: 9.9 working days BTL: 12.3 working days Telephone Service Level 0 minutes 11 seconds Product Transfer Period Currently, Product Transfers are completed within seven working days of us receiving a signed offer acceptance form. wide range of simple yet innovative products that offer great value to benefit you and your clients, dedicated intermediary website giving you access to all the tools and services you need, people who will work with you to help support you in driving your business forward. You may be charged for calls to all other numbers, please contact your service provider for further details. You may find the answer to your query in our. age 40. 50%. It is worth noting that if undertaking a clients personal BTL decision in principle (DIP) the system can take into consideration the clients personal commitments which can affect affordability. If there is a surplus portfolio rental income, then the system will look to reduce this coverage to a minimum of 125%. We will also require a copy of their ID along with evidence of funds. Service updates | The Mortgage Works for Intermediaries Home Placing business Service updates Service updates The best service starts with great communication. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under registration number 153706, for accepting deposits, advising on and arranging mortgages and providing Restricted financial advice. 03049877), which has its registered office address at: Ascot House, Maidenhead Office Park, Maidenhead SL6 3QQ. Essential cookies make this website work and are for your security. daily progress summaries giving you the opportunity to view up to date information on all your cases. So here, you can get an indication of how long it'll take us to process your cases. I would say we do not top slice in the traditional sense. Reduced mortgage rates. By clicking Continue, we'll take you back to the Santander for Intermediaries website. Telephone Business Development Manager: 0330 123 3291. NOT FOR CONSUMER USE. Back to Customer site, Please enter your mortgage account number. Weve put together a handy check list so you know what documents we require for your Buy to Let applications. Therefore, changes that have taken place in the interim may impact the decision to lend or extend. The FOS says the lender got 736 new complaints made against it in the period. To register you will need your company name and FCA number, your head office address and contact details. rates to 90% LTV and up to 6 x income for your qualified Actuaries, Barristers, Chartered Accountants, Commercial Pilots, Dentists, Doctors & Solicitor clients aged under 40. Click below to find out more. Intermediaries will see the Abbey for Intermediaries distribution brand replaced by Santander for Intermediaries from 17 July onwards, but the Abbey mortgage brand will continue to be used, reflecting its strong heritage in the intermediary mortgage market. Mortgage lender | Precise Mortgages Introducing our new BTL Hub portfolio submission platform Our BTL Hub portfolio submission platform makes it easier for you to submit your portfolio landlord cases. Lamentablemente, no podemos ofrecerte este contenido en el idioma seleccionado. View postcode lookup tool Current service level Check our site to see our current turnaround times, which we check and update every day. The technical storage or access that is used exclusively for anonymous statistical purposes. Remember to include the email address of your client's landlord or letting agency. Please wait 48 hours and check Click before calling in. Santander was the most complained-about mortgage firm in Q1 2017, according to new figures from the Financial Ombudsman Service. To submit any new cases, you first need to complete your registration in Mortgage Hub. Full Application Referrals Fri 24 Feb 2023 Switching off these cookies means you could see adverts from us that are less relevant to you. Defined benefits pension. Miguel Sard, managing director of Santander for Intermediaries, said: Our vision at Santander for Intermediaries is to be the intermediary partner of choice, by offering intermediaries and their clients simple and clear products that provide ongoing value. Processing is quickest when all supporting documentation is provided up front with your application. A typical ABC partition goes as follows: Items A, top 20% products, classified as "Critical few": high service level, e.g. 16 January 2023 | Private shared equity schemes. All rights reserved. Login. They can now qualify by increasing their energy band rating (e.g. Registering with Nationwide For Intermediaries is a 2-step process. Login to our online portal to submit or access your client's mortgage application. 20 February 2023 | Affordability changes - enhanced loan amounts. Wed love to know your feedback so if you have any comments or theres something youd like more information on, have a chat with your local BDM. If you'd rather apply or service your account over the phone, please visit our 'Contact us' section for more details. Please complete the form below and click on SIGN UP to receive daily e-newsletters from. Available for up to 95% of client share. Essential cookies make this website work and are for your security. Download our simple one-page guide to get all the information you need to know about our criteria on CCJs, arrears, defaults and more. Calls to 0800 numbers are free when made from the UK. They use 65% of secondary income when assessing affordability, Lend to the lower of your clients intended retirement age or the oldest applicants 75, Buy to Let Capital Raising available for personal use up to 75% LTV. This information was updated on Wednesday 1 March, 8.25 am. Simply click below and search for 'bank statements' in our handy Lending Criteria tool. You can delete and block cookies, but parts of our site won't work without them. The standard criteria is that we will accept 50% of variable income. No personally identifiable information is collected. A lack of funds: including unarranged overdrafts, payments we allow despite lack of funds and payments we refuse due to lack of funds. Leeds Building Society is a member of the Building Societies Association. Offer extension checklist. However, if the gift is under 10k we dont need to evidence these funds in an account. Please note, this timeframe doesn't include the date of receipt. Calls to 03 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile. Dont forget to select TMA Club as a payment option to receive the correct procuration fee. Santander UK plc. Weve put together a handy check list so you know what documents we require for your Residential applications. Purchase offer extensions may also be limited by the same considerations as the offer term, eg. Currently on our Lending criteria Digital Assistant site and the way we communicate with you this is based on applications. Access current ones Lending criteria tool cookies make this website work and are for your security some to... On the Customer Declarations and Consents form for all applications 125 % away LIBOR. This means we can apply for references as soon as possible apply or service account. May monitor, record, store and use telephone calls to all other numbers please. 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