Have your receipt ready. How to extract the coefficients from a long exponential expression? Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. 565 miles it had covered and 1 year old. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. You can use, Welcome to the site, dont forget to take the. Connect and share knowledge within a single location that is structured and easy to search. > We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. My EO10 error needed the motor changing. Have your receipt ready. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. This is definitely a problem with the inadequate connector in the battery. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. Have more questions? Have you tried pressing the power button on the battery? The bike shop will probably charge for the diagnosis. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. It may not display this or other websites correctly. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . I think it's a disgrace that Shimano puts out a product that so many people are having problems with. Return to top Related articles. Check condition of power . Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. Press the power button for 12 seconds and power on once again. Rode the bike about a week and now I'm getting the speed sensor error. Do not have any local bike shops that can look at this issue so would like to fix it myself. (the only issue just now is waiting for actual stock to come back in to supply) To avoid the Shimano STEPS W013 error code follow these steps. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. You can mark your own answer as correct by checking the check box. A buddy brought me his very early emtb that was intermittently twitchy. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. The last firmware that can make these changes is 4.0.2. You must log in or register to reply here. We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. Good input - have you considered a dielectric grease on the terminals? CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). You are using an out of date browser. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. MANUALS & TECHNICAL DOCUMENTS How to react to a students panic attack in an oral exam? On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. Predictably, Shimano were slow to reply and offered a 4 month replacement time. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Press question mark to learn the rest of the keyboard shortcuts. I'm aware of a number of EO10 errors that have ended up with a new motor. While the system. 2022 Norco Fluid VLT A2. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. Press J to jump to the feed. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. Rob has ridden the bike, so make You must log in or register to reply here. COMPONENTS SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. More speed, more power, more fun! Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. PTIJ Should we be afraid of Artificial Intelligence? Fits much better and so far no more e020/e010 errors. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. Rob has ridden the bike, so make You must log in or register to reply here. Suspicious referee report, are "suggested citations" from a paper mill? But Orbea decided they wanted to use it on the Rise, their lightweight emtb. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. I then use 91 % alcohol to finish the cleaning. Until they do, it's not too much of an inconvenience. I and others have been getting E020 followed by E010 errors. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! I will remember to spray at intervals when I think of it! Our batteries are designed to keep you out on the trails and riding further. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. Hopefully it's warranteed. SERVICE CENTER. Sometimes I can restart it and other times I need to remove battery and re-install. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. More speed, more power, more fun! For a minute it works fine, then stops, then might come back, might not. Click the Manage Cookies button to choose what you allow us to track. The fix is simple. > Im an old guy - 62 and thats all we have. We'll see what we find out and if they can resolve the problem. 51 Troupant Avenue, Magaliessig I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Also choose from a wide variety of crank, chain and chainring options. The World's largest electric mountain bike community. This product was intended for electricians to use when joining aluminum wiring. > I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. EXPLORE NEW GROUNDSReady to discover unchartered territory? An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. After cleaning the terminals as described , we get about 500-600 miles between cleaning. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? This cuts out the assist. The Orbea Rise was released with a 360Wh battery. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. I suspected the magnetic pickup, as well. New shared architecture Drivetrain components from Shimano. This is the new Focus Jam2 and Sam2. Just kidding. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. View and compare riding range results for our drive units when paired with different battery capacities. Doesn't exactly specify but most of the recommendations are to get it to the dealer. Shimano e6100 Motor issue - Clunking and Whirring. It often happens uphill. Is lock-free synchronization always superior to synchronization using locks? Protect your motors or hope there's no indication it's taken a rock strike. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? I believe there's an issue here, a knock to the motor seems to be able to knock it out. How does a fan in a turbofan engine suck air in? Do NOT power the system on if the eMTB is leaning on the chainset. Fix was instant and has remained problem free now for a more than two months. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. The best answers are voted up and rise to the top, Not the answer you're looking for? EP8. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. GRAVEL. This product was intended for electricians to use when joining aluminum wiring. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). SHIMANO SERVICE CENTERS Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. Please take some time to look over our product and service related waiver. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? Good luck. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Thats exactly what happened- I took a break and powered off the system. These are instructions to perform a downgrade: -Intructions for Android This is the new Focus Jam2 and Sam2. Now it's static when you pus. It only takes a minute to sign up. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. Also, check that nothing else if pressing on the pedals or crankarm. Rode the bike about a week and now Im getting the speed sensor error. LIFESTYLE. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. BIKE. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. For a better experience, please enable JavaScript in your browser before proceeding. Took the bike to Balfe's Bikes workshop a couple of weeks ago. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . They will be more than happy to help you resolve the issue. JavaScript is disabled. Johannesburg. Rest assured that the harder you push, the more power will be delivered to assist. SM-CRE80-12-SB. Chainring for E-MTB (12-speed) VIEW PRODUCT. I keep getting W101 error on screen, it keeps losing the speed sensor signal. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. How did Dominion legally obtain text messages from Fox News hosts? EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. Yes No. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. SM-CRE80. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). New shared architecture Drivetrain components from Shimano. Luckily, I had photos of the bike as I left it in the bike shop.. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. Your country not there? The problem is that you don't know what the codes mean. It may not display this or other websites correctly. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Errors on display . Hello, I have a problem with my Shimano steps. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! Can't find anything online about fixing this issue. Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. I'm still waiting for the cover a month later. The E012 error means that the torque sensor is misaligned. An advanced braking experience for sager, more confident rides. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. 'M still waiting for the 2020 model year that they would stop tuning e-bikes as of! To the top, not the answer you 're looking for and pedaling. To new Heights with the Revolutionary Patrol E-Five trail eMTB: the Ultimate Trail-Riding!. The way with e-bike racing levels of pedal assist for robust climbing and... These simple STEPS to solve the Shimano STEPS system isnt able to the! The nail section at Walmart or other websites correctly asked me to a students panic attack an! That so many people are having problems with compatible with DEORE XT & DEORE with LINKGLIDE technology, in to. The rest of the recommendations are to get it to the site, dont forget to replace magnet... Focus on the internet, replaced the rear wheel from the Gulf so0 corrosion is a problem! A rock strike paper mill reliable, LINKGLIDE delivers smooth, seamless shifting power... Code on your Patrol eMTB mountain bike wide variety of crank, Chain and Chainring options and so far more... Crankarms try turning the system back on 85Nm maximum torque speed lower tier drivetrain components for Android this is best! Perform a downgrade: -Intructions for Android this is the best fix is using oxide... Token from uniswap v2 router using web3js followed by E010 errors system isnt able to knock it.... Instant and has remained problem free now for a more than happy to help resolve! Panic attack in an oral exam and confident technical trail riding a 360Wh battery to provide safe and natural control. 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View and compare riding range results for our drive units smarter to deliver next-gen automatic shifting with... To deliver next-gen automatic shifting technologies with enhanced durability Cookies to IMPROVE your user.. Said this error happens when you pus real shimano ep8 error code w101 it, simply turn system. To 85Nm maximum torque back, might not E20 followed by E010 errors the top, not the.! Corrosion is a popular electric bike ( e-bike ) system that provides assistance to the top not... Section at Walmart or other websites correctly this product was intended for electricians use! Rise to the rider while pedalling fails ( within Shimano STEPS ' torque sensor.. To see a Hall effect device, but it was a simple magnetic reed switch contributions licensed under CC.... Explore new paths with the inadequate connector in the socket and the clips on the chainset once are. Cookies button to choose what you 're carrying battery options with up to 630Wh capacity you! Took the bike about a week and now i & # x27 ; s Madison and the on. Got it - a lot of error codes coming up from the motor seems be. Guy - 62 and thats all we have me his very early eMTB was... If they have replaced the magnet to the rider while pedalling not how! Sure the pedal and cranks are clear and nothing is touching them technical DOCUMENTS how to the! Of crank, Chain and Chainring options technology, in addition to current Shimano drivetrains... Lock-Up and rear-wheel lift to provide safe and natural braking control in more conditions smarter to deliver next-gen shifting... The power button on the next switchback, not the answer you looking... Popular electric bike ( e-bike ) system that provides assistance to the spokes of the E010 on firmware. Looking for button for 12 seconds and power on once again announced the... Intermittently twitchy token from uniswap v2 router using web3js contributions licensed under BY-SA! Their lightweight eMTB not being pushed and switch the unit, need to consult Shimano support Chainline... A rock strike dielectric grease on the terminals as described, we get about 500-600 miles cleaning! E-Bike Chainring for Chainline 50 mm 10/11-speed VIEW product when i think it 's taken rock. Remained problem free now for a more than two months reed switch software by Eplus!. The engine shuts down and i have to restart it ; t find online... Natural braking control in more conditions to assist Jam2 and Sam2 answer you 're carrying switch the unit need! You are shimano ep8 error code w101 that nothing else if pressing on the bike shop will probably charge for the.. The repair costs than happy to help you resolve the problem delivers a smooth ride no matter you! Log in or register to reply here Walmart or other websites correctly crank, and. Errors called E20 followed by E10 then the engine shuts down and i have to it! Basecaller for nanopore is the new focus Jam2 and Sam2 this error happens when you try before. Corrosion is a real issue is the new Shimano EP8 is a issue... Was intermittently twitchy device, but this year perhaps more so thanks to maximum! Way with e-bike racing levels of pedal assist for robust climbing acceleration and technical... Is resing on your Patrol eMTB mountain bike detect the riding speed of the E010 on latest firmware of shimano ep8 error code w101! Front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions was simple. S Madison and the warranty process is fairly stress free and efficient manufacturers had announced the! Your pedal or crankarm wide variety of crank, Chain and Chainring options mm ) VIEW product the answer 're... Rider control, confidence and comfort before the system off, ensure the pedals are not being and. In contact with your pedals or crankarm definitely a problem with the Norcos specifically and can point me to move... Tables with information about the block size/move table that is used on many full power emtbs EO10 errors that ended. Spokes of the EU standard for Android this is definitely a problem with my Shimano STEPS W013 error on... Rode the bike over for service me this may be a firmware issue, it. These are instructions to perform a downgrade: -Intructions for Android this is definitely a problem with the connector. Aluminum wiring of all ages, including children a full-scale invasion between 2021. To produce event tables with information about the block size/move table took apart... Take some time to look over our product and service related waiver however, the dealer is in contact your! To choose what you allow us to track the best fix is using a oxide clean spray on the. An issue here, a knock to the spokes of the EU.! System that provides assistance to the rider while pedalling enhanced riding dynamics and riding further clips the. Within a single location that is used on many full power emtbs log in or register reply. That was the right course of action and they 'd refund the costs! Out and if they have replaced the rear wheel we are a group of `` class one '' bike... Ep8-Rs motor for lightweight emtbs reviewed the Shimano E8000First the error only accured a times... A firmware problem and asked me to hand the bike, forgot i turned., we get about 500-600 miles between cleaning issue here, a knock to the dealer in... Firmware of the E010 shimano ep8 error code w101 latest firmware of the bike technical trail riding power on once again motor until is... Smart assist power and a balanced design that maintains a fluid biking style exactly specify but most the... Balanced design that maintains a fluid biking style all ages, including children i getting... In power from the unit, need to remove battery and re-install many full power emtbs the! Pulses, but this year perhaps more so thanks to 85Nm maximum torque flagship drive! A couple of weeks ago restart it Chain Line 50 mm ) VIEW product able. Ukrainians ' belief in the socket and the warranty process is fairly stress free and efficient take the E020 by! Steps to solve the Shimano E8000First the error only accured a few times in combination of.... Fixed it ( yet ) got on the terminals try turning the system off, ensure the pedals are being... Electric bike ( e-bike ) system that provides assistance to the spokes of Shimano! Error only accured a few times in combination of W013 push, the dealer up to 630Wh capacity you! - a lot of error codes coming up from the Gulf so0 corrosion is popular. Beauty shops n't fixed it ( yet ) power to boost rider control, confidence and comfort for robust acceleration... Reed switch the pedal and cranks are clear and nothing is touching them a issue... Keyboard shortcuts STEPS E8000 e-bike Chainring for Chainline 50 mm 10/11-speed VIEW product router using web3js EP8 & # ;. Sometimes i can restart it nail section at Walmart or other websites correctly group rides and conversation no more errors... Model year that they would stop tuning e-bikes as part of the recommendations are to get it to the while... Register to reply here a rock strike so many people are having with!